My notes

  • the best way to keep learning after you leave school is surround yourself with the smartest people you can find.
  • Just find the smartest people, hook in and hang on. join them, observe them, learn from them, take what you can learn and help them.
  • if you want to build a ship, don’t drum up men to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.
  • Communication
    • Overcommunicate in all ways all the time.
      • There is no such thing as too much communication.
      • When you think you’ve communicated something too much, you’re probably just beginning to get through.
    • Openly share everything with your colleagues.
      • Trust breeds loyalty.
    • Repetition does not spoil the prayer.
      • when you say something so many times you are sick of it, that’s about to the time they are starting to hear it.
    • Each word matters.
      • be crisp and direct and choose each word wisely.
    • Great leaders are great teachers. And great teachers are great storytellers.
    • As leaders, you learn more by listening by talking.
      • listening makes you more humble, more intuitive, and smarter. talking does none of these things.
      • when you listen, you learn how things work as opposed to when you talk and state how you think things work.
    • If you must talk, ask questions.
      • people learn more from your questions than your answers. it makes them think and explore the choices with you.
    • If you actually know the answer in a business situation, stop listening by all means and talk!
      • but if you go this route, back up your answer and your position with your data.
      • you don’t win arguments by saying “I think”; you win by saying “let me show you.”
    • Strive to respond to email instantly.
  • Company Culture
    • Avoid hippos(hippo is the highest paid person’s opinion)
    • You shouldn’t be able to figure out the pecking order or org chart by looking at a product.
    • Help the organizations to crush bureaucracy in all forms. Dying organizations foment it.
    • When you’re trying to accomplish something, ask for a winning strategy and the tactics needed to win.
    • People are more productive if they are crowded.
    • Empower the smallest of teams.
      • The Mythical Man-Month
    • Working from home is a malignant, metastasizing cancer.
    • Engineers and product managers add complexity, marketing adds management layers, sales adds coordinators.
    • Knights are knights and knaves are knaves.
      • once a liar, always a liar.
    • Trust but verify.
    • Focus on value rather than costs.
    • Never suggest copying the competitor.
    • Hope is not a plan
    • Success breeds the green-eyed monster.
      • where there is success, there is envy.
      • And jealousy is a green-eyed monster that you cannot slay. but you can take away the monster’s greatest weapon, which is surprise, and you can fight it with envy’s kryptonite, which is humility.
    • Do all reorganizations in a day.
  • Hiring and Development
    • Know how to interview well.
    • Great people makes great company.
    • Manager don’t hire people. Hiring committees hire people.
    • Instead of laying off the bottom 10%, don’t hire them. It’s way harder to fire people than it is to hire them.
    • Don’t hire specialists.
      • Don’t grow up to be a specialist.
      • I have no special talent. I am only passionately curious. – Einstein.
    • You cannot teach passion.
      • Nothing great was ever achieved without enthusiasm. – Ralph Waldo Emerson.
      • when enthusiasm is real, it’s palpable. If you can’t taste it in the room, it’s not there. – Jonathan Rosenberg
    • Urgency of the role isn’t sufficiently important to compromise quality in hiring.
    • Identify and purge the bad eggs.
    • Diversity is your best defense against myopia.
    • You can’t pump the management training program.
    • Life is not fair. Disproportionately reward risk-takers and performance.
    • Build around the people who have the most impact and purge the bad eggs.
  • Decision making
    • Decision-making is about consensus, not unanimity.
    • There’s no consensus without dissent.
      • If everyone is thinking alike, then somebody is not thinking. – George Patton.
      • If two people always agree, isn’t one of them redundant?
    • If there’s doubt about what to do, consider your customer’s perspective.
    • Choose your goals wisely.
    • None of us is as smart as all of us.
  • Foster Innovation
    • When there is harmony, there is no innovation.
    • You cannot manage creativity to manage risks. Innovation comes from creativity.
    • Create a culture of yes based on optimism and big thinking.
    • Never stop someone from a good idea for a better one.
      • Darwinian rule works. Best ideas win and others fail.
    • A leaders job is not to prevent risk but to recover from failures fast. Good failure happens quickly.
    • A good crisis is a terrible thing to waste. Nothing teaches like a crisis.
  • Humility
    • Learn something new to remember how hard it is to learn. Teach something so you can learn.
    • Never stop learning. School is never out.
    • Humility is correlated with age. Arrogance is inversely correlated with age.
    • You get personal leverage from delegation and inspection. Smart people surround themselves with smart people.
    • Judgement comes from experience and experience comes from errors.
      • You learn more from your mistakes. At google screw ups are written and archived to learn from for the future.
    • Smart ppl can smell hypocrisy.
      • So think before you act or speak.
      • You have to commit to your team’s goal and vision. They can tell when you don’t really mean it.
      • Make sure you spend ur time on things you say is important. Culture is set from the top.
      • Setting an example is not the main means of influencing others. It is the only means.
    • Don’t burn bridges.
    • Would you work for yourself?
    • Write a self review and be critical about yourself.
      • Do this every year.
      • It’s the only way to learn.
    • Communicate and confess when you make a mistake.